Trade Fixtures has helped thousands of customers find the right solution for their bulk dispensing needs. Over the years, we have answered a lot of questions. Here are some common ones that may help you.
If you don’t see what you need on our website, call 800-872-3490 from inside the United States, or 1-501-664-1318 from anywhere in the World. You can also email us at cservice@tradefixtures.com.
Normal business hours.
Our catalogs can be viewed and downloaded online, or if you require a paper copy, you can request one through our customer service.
We don’t expect anyone to be able to sit and completely design their dream store. So, we offer in-house design services featuring initial consultation, layout, engineering and sales support. Your salesperson will be your point of contact for arranging any such services from concept design to project punch list. Call 1-800-872-3490 to get started on your project.
The products you want to sell will vary by location, and some products will sell better than others given customer preferences and availability. We encourage you to visit with one of the many natural foods / candy / coffee and tea suppliers, who can help you with your bulk product selection. This quick reference guide to help you decide what type of bin you should select based on general product type. These are guidelines, not absolutes, based on our experience.
We don’t sell bins as a storage unit. We sell bins as part of a fixture system to merchandise food. The bins have rubber, NSF certified, seals that help keep air out, and if you’re not turning your inventory once a month, bulk dispensing bins may not be the best merchandising method for you.
Visit our download section here.
Yes, you can buy individual parts and pieces. Our only requirement is we have a $300 minimum, so keep that in mind when you order.
Obviously, we test our shelving systems (fixtures) and know what the weight bearing capacities are for our products, but we also understand the economics and desire for you to use your own shelving system. That being said, if you use your own shelving system, each shelf span must support, without sagging, 25 lbs (11kg) for each 3 gallon bin, 45 lbs (20kg) for each 5 gallon bin, and 150 lbs (68kg) for the 12 gallon bin (90# (40kg) rated capacity). A 48” by 12” deep metal grocery gondola shelf is typically rated to hold 500 lbs, but check with the manufacturer. If you wall-mount a shelf, heavy duty brackets every 16” on center screwed to the shelf is required. If you design your own custom cabinets, contact our professional designer if you have any questions. Failure to follow these recommended guidelines could lead to serious injury, or even death.
Download and follow the cleaning instructions.
No.
Our bins have been the industry leader since 1982. In that time, numerous competitors, mainly former customers, have taken our bin and tried to copy its form and function. We do consider it a complement to our time and effort into perfecting the bulk merchandising standard. If you have ideas on how we could modify the look, or improve upon its design, feel free to contact us.
This will depend on the product.
Trade Fixtures does not post prices on our website, or in our literature. While this may be an inconvenience, it is necessary due to the fact that our goods are tied to the petrochemical and precious materials industries and supplier costs can fluctuate without notice. Another reason is due to the complexity of every project, it becomes harder to just throw a number at it. With so many options, it is best that you visit with our sales team who will be glad to assist you. If you want a ballpark figure for rough estimation, each 4 linear foot section of bulk will cost you between $2,500 and $4,000 depending on how it is configured.
Write to your local congressman to inquire. You might have better luck changing their minds than we have.
However, if you have a sales tax exempt certificate, we can set you up as tax exempt.
Trade Fixtures products are manufactured with pride and polycarbonate materials which are 35 times stronger than acrylics. We have existing customers that are still using their merchandising system in its original form that we sold to them over 15 years ago! That being said, we offer a warranty against workmanship and defects on our injection and blow molded bins, and their components sold to the buyer guaranteeing they are free from defects for a period of 2 years from the date of delivery of the products.
We ship daily from a variety of US locations to destinations worldwide. Our lead time on stock items is 3 to 5 days, and our lead time on custom items is 4 to 6 weeks from time payment is received.
Stock items can ship same day but must be received by 10AM CST with a 10%, minimum $25 expedite fee.
Contact your salesperson to initiate the process.
Commercial invoice, Packing List, Inland Bill of Lading, and any other country specific custom documents to export your order.
Absolutely. Let your salesperson know of your desire to do this when ordering.